HAKODATE Airport -Hakodate Airport Terminal Building Co,.LTD.-

Information

Other Facilities ? ATMs, pay lockers, etc. ?

Information Counter

The information desk is located in the Arrivals Lobby on the 1st floor of the Domestic Passenger Terminal Building.
The staff is ready to assist you with your trip and provide information about everything from airport facilities to flight statuses, tourist attractions, lodging and transportation.
They also provide reception for the reception room,and loan out baby carriages and wheelcairs for people on field trips and seeing others off at the airport.

※We have a limited number of our baby carriages and wheelchairs to lend.Thank you for your understanding .Paseengers may apply for lease from the check-in counter of the airline that they take its flight.

There is an additional desk counter in the Departures Lobby on the 2nd floor of the Domestic Passenger Terminal Building (also providing reception for the business lounge). Visit either of the information desk if you have any questions or need assistance.

Domestic Ticket Lobby

The domestic ticket lobby is located on the 1st floor of the Domestic Passenger Terminal Building.
Buy tickets, complete the boarding procedures and check your bags at the ANA, JAL, AIR DO and Vanilla Air departure counters.

International Ticket Lobby

The international ticket lobby is located on the 1st floor of the International Passenger Terminal Building.
Buy tickets, complete the boarding procedures and check your bags at the departure counters.

Car Rental Counter and Tour Desks

A car rental counter and tour desks for each airline can be found in the Arrivals Lobby on the 1st floor of the Domestic Passenger Terminal Building.

Group Bus Stop

The group bus stop is in front of the International Arrivals/Departures Lobby.
The bus stop is situated close to the Arrivals Lobby so that visitors on group trips and tours can start their sightseeing and trips around Hokkaido right from here.

ATM

There is an ATM corner in the Departures Lobby in the Domestic Passenger Terminal Building.
The ATMs are open seven days a week.

Pay Lockers

These lockers are a convenient place to temporarily drop off your bags.
Pay lockers are available at the back as you go through the central entrance to the Departures Lobby on the 1st floor of the Domestic Passenger Terminal Building and beside the stairs in the Departures Lobby on the 1st floor of the International Passenger Terminal Building.

Mailbox

There is a mailbox outside the west exit of the Arrivals Lobby on the 1st floor of the Domestic Passenger Terminal Building.
Postage stamps are sold at Convenience Store Capella in the Domestic Lobby on the 1st floor.

Temomin

Airport Gallery

There is a multipurpose gallery on the 2nd floor of the Domestic Passenger Terminal Building that serves as an information space that can also be used by residents of the area.

Copying and Fax Machines (Coin-operated)

There are coin-operated copy and fax machines available on the 2nd floor of the Domestic Passenger Terminal Building.
You can use them to copy or send your business or travel plans. They are available to anyone who needs them.

Hakodate Sister Cities Introduction Corner

Tokyo Monorail & Keikyu Line Ticket Vending Machine

There is a Tokyo Monorail & Keikyu Line ticket vending machine in the boarding area on the 2nd floor of the Domestic Passenger Terminal Building.

Observation Deck

There is an observation deck on the 3rd floor of the Domestic Passenger Terminal Building.
It is 110 meters in length and provides a great view of the airplanes and runways as well as the Tsugaru Straight and Mt. Hakodate.

Massage Corner

There are massage corners on the 2nd floor of the Domestic Passenger Terminal Building.
We have installed coin-operated massage chairs to help you relieve the fatigue of work, travel or long flights.
Use them to get in a little relaxation while you wait on your flight.

Kids Corner

There is a kids corner on the 3rd floor of the Domestic Passenger Terminal Building.
It is a little space for small children to relax enclosed in cushioned benches. If you’re traveling with small children, bring them here to play for a while.

Game Corner

There is a game corner on the 3rd floor of the Domestic Passenger Terminal Building.
It has a wide selection of entertainment machines, including UFO catchers and coin-operated arcade games.
Stop by and enjoy a few games while you wait on your flight.

Smoking Rooms

There are large glass-walled rooms on the 1st and 3rd floors of the Domestic Passenger Terminal Building where those wishing to smoke can do so in a relaxed atmosphere.
The terminal buildings are no-smoking premises, so you must use one of these rooms if you wish to smoke. Thank you for your cooperation.

Multi-functional Restroom

Multi-functional restrooms are available on the 1st, 2nd and 3rd floors of the Domestic Passenger Terminal Building.
They are intended for those in wheelchairs, pregnant women, persons with small children, the elderly, and others who may need them.

Nursing Rooms

There are nursing rooms on the 1st and 2nd floors of the Domestic Passenger Terminal Building.
There are baby beds and other facilities available to make traveling a little easier on those with small children.

Public Wireless LAN

A public wireless LAN connection service is provided in the public area for the convenience and enjoyment of those using the airport terminal.

*You will need to have a contract with an Internet provider that supports this service in order to use it.( Except for 'FREE SPOT'.)
*There are some areas in the building where the service is not available. Also, the service may not be compatible with some devices, and system defects may prevent use. Thank you for your understanding.

AED (Automated External Defibrillator)

AEDs have been installed in three locations within the Airport Terminal Building for use in the event of emergencies.

Coin-Operated Mobile Phone Charger

Available for only JAPANESE domestic mobile phones, iPhone3G and iPod.

Domestic Passenger Terminal Bldg
● Souvenir Shop POLLUX-2nd Floor
● After security check point-Inside of Gate Lounge
● Restaurant POLLUX-3rd Floor

100JPY/10min
10mins charge makes approx 20mins airtime

NTT DoCoMo FOMA3G-compatible Softbank Mobile
NTT DoCoMo mova
au
PDC, iPod, iPhone3G and iPhone5

Drinking Fountain

Business Corner